Are you an established and licensed tour operator?
What kind of tours do you offer? How do they differ from each other?
How do I pay for my tour?
How does the process of requesting and booking the tour look like?
Where do I meet my driver/guide?
What if I cannot find my driver/guide?
If the tour is private, can I request to change the program already on spot?
What is included in the tour price and what is not?
My flight is cancelled/delayed. Will you reimburse me for a cancellation in such circumstances?
Can you book the plane tickets for me?
If I want to drop one of the destinations/activities during my private tour, can I cancel it free of charge?
Are any meals included in the tour price?
Do you organize any tours outside of Poland?
What type of vehicles do you use for transfers?
Who will be my group leader?
I have special dietary requirements – will they be catered for on the group tour?
What type of luggage should I bring with me?
What currency is used in Poland? Is it possible to pay in Euros or US Dollars?
Are Credit Cards accepted in Poland?
What are Polish tipping customs? Do you include tips for drivers/guides in the cost of the tour?
What weather can I expect in Poland?
Do I need to apply for visa to enter Poland?
Can I use my mobile phone in Poland?
Will I be able to charge my electronic devices?
Got a question? Contact us!
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